Terms And Conditions
1. Acceptance of Terms By using our services, the customer agrees to the terms and conditions set forth by Gate Tourism
2. Booking and Payment 2.1. Bookings are confirmed upon receiving a deposit of the total package price. 2.2. The remaining balance must be paid before the commencement of the service. 2.3. Late bookings, made within of departure, require full payment immediately.
3. Cancellations by You 3.1. If you cancel before departure, a cancellation fee will apply. 3.2. Cancellations made less than prior to departure will incur a [100%] cancellation fee.
4. Cancellations by Us We reserve the right to cancel any tour due to unforeseen circumstances. In such a case, clients will receive a full refund or an option to rebook.
5. Travel Insurance Clients are strongly advised to have comprehensive travel insurance that covers medical emergencies, loss/theft of belongings, and trip cancellations.
6. Travel Documents Clients are responsible for obtaining valid travel documents, visas, health certificates, and any other required documentation.
7. Alterations to Itinerary 7.1. We reserve the right to alter itineraries due to unforeseen circumstances. 7.2. Clients will be informed of major changes.
8. Liability 8.1. [Agency Name] is not liable for loss, injury, damage, delay, or inconvenience arising from external causes or force majeure events. 8.2. We act only as agents for external suppliers and are not liable for acts, errors, omissions, or defaults of such parties.
9. Behavior Clients are expected to behave respectfully towards others on the tour. We reserve the right to remove disruptive individuals without refunds.
10. Complaints Any complaints should be made in writing within of the service being completed.
11. Marketing Material Consent Clients consent to the use of their images and comments in marketing materials unless otherwise stated in writing.
12. Governing Law This agreement is governed by the laws of Emirates arabes unis.
13. Severability If any provision of these terms is found unenforceable, the remainder will still be in full force and effect.
Privacy policy
1. Introduction Gate Tourism, ("us", "we", "our") respects and values the privacy of our customers. This privacy policy outlines our practices concerning the collection, use, and sharing of your personal information. By using our website, services, and products, you agree to the terms outlined in this policy.
2. Data We Collect We collect and process the following information:
- Personal identification data: Name, date of birth, nationality, etc.
- Contact data: Address, email, phone number, etc.
- Payment data: Credit card details, billing address, etc.
- Travel details: Itinerary, accommodation preferences, dietary restrictions, etc.
- Any other data you might provide.
3. How We Use Your Data We use your data to:
- Process and manage your bookings.
- Improve our services and offerings.
- Send promotional materials, if you opt-in.
- Address complaints and inquiries.
4. Data Storage & Protection We use advanced security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission or storage is 100% secure. Thus, while we strive to protect your personal data, we cannot guarantee its absolute security.
5. Third-party Disclosure We may share your data with:
- Travel partners, like hotels, airlines, etc., to process your bookings.
- Payment gateways to process payments.
- Authorities if required by law.
We never sell your personal data to third parties.
6. Cookies and Web Beacons Our website uses cookies to improve user experience. You have the option to decline cookies, but it may affect the functionality of our website.
7. Your Rights Depending on your jurisdiction, you have the right to:
- Access the personal data we hold about you.
- Correct inaccuracies in your personal data.
- Withdraw consent.
- Delete your personal data.
- Lodge a complaint with a data protection authority.
8. Policy Modifications We may update our privacy policy occasionally. We'll notify you of significant changes by posting a notice on our website or emailing you.
9. Contact For any questions regarding our privacy policy or data we hold, please contact us at [contact@gate-tourism.com].
Cookie Policy
1. Introduction At [Agency Name], we believe in being transparent about how we collect and use data. This policy provides information about how and when we use cookies.
2. What is a cookie? A cookie is a small file placed onto your device that enables Gate Tourism website features and functionality. Cookies allow us to remember users’ actions and preferences over a certain period.
3. Why does Gate Tourism use cookies? We use cookies to:
- Ensure our website functions properly.
- Remember your login information.
- Understand how visitors use our website to improve user experience.
- Track and target user interests to enhance the experience on our site.
4. Types of cookies we use:
- Session cookies: These are temporary and expire once you close your browser.
- Persistent cookies: These remain in your browser's subfolder for a specified time.
- Third-party cookies: Created by domains other than ours and are mainly used for tracking and online-advertising purposes.
5. Managing cookies You have the right to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This might prevent you from taking full advantage of our website.
6. Third-party cookies We occasionally use third-party services for advertising or analytics purposes. These third parties may place their own cookies in your browser. This policy does not cover the use of cookies by third parties.
7. More information If you have any questions about our Cookie Policy, please contact us at contact@gate-tourism.com.
Best Price Guarantee
1. Our Commitment: At Gate Tourism, we are dedicated to ensuring our customers receive the best value for their travel. If you find a lower publicly available rate for the same travel package on another website within of booking with us, we'll not only match that rate but also offer an additional .
2. How to Claim:
2.1. Book and confirm your travel with Gate Tourism.
2.2. If you find a lower rate for the same package, itinerary, and dates of travel on another website, submit a claim within of your original booking.
2.3. Send us the link to the website where you found the lower rate, ensuring the details are visible and bookable.
2.4. Once we verify the rate is publicly available and bookable on another site and meets our terms and conditions, we'll match the rate and apply the additional discount.
3. Terms and Conditions:
3.1. The guarantee applies to published rates available to the general public. It does not apply to group rates, corporate rates, or rates that aren't publicly available, such as member-only rates.
3.2. The lower rate must be found for the exact same itinerary, including the same dates, accommodations, inclusions, terms, and conditions.
3.3. The rate must be quoted in the same currency as your original booking.
3.4. The "Best Price Guarantee" does not apply to bookings made on websites where the hotel, property name, or other booking details are unknown until after the purchase.
3.5. Gate Tourism reserves the right to deny any claims that can't be independently verified or for which you have provided incomplete information.
3.6. The "Best Price Guarantee" cannot be combined with other offers or promotions.
3.7. Gate Tourism reserves the right to amend, revise, suspend, or discontinue the "Best Price Guarantee" policy at any time without prior notice.
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